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	<title>Digital Marketing &#8211; EdwardsSchoen</title>
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	<title>Digital Marketing &#8211; EdwardsSchoen</title>
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		<title>13 Free and Low-Cost Marketing Ideas for Small Businesses </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/13-free-and-low-cost-marketing-ideas-for-small-businesses/</link>
		
		<dc:creator><![CDATA[Rebecca Gutzmann]]></dc:creator>
		<pubDate>Fri, 16 Oct 2026 20:21:01 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Social Media]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=33864</guid>

					<description><![CDATA[Budgets are tight, especially for small and independent businesses; your advertising dollars ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">Budgets are tight, especially for small and independent businesses; your advertising dollars don’t stretch as far as they did five or ten years ago. In times like these, it’s handy to have no-cost and low-cost strategies to help you get more out of your digital marketing budget. &nbsp;</p>



<h2 class="wp-block-heading">Low-Cost Search Engine and Website Marketing Ideas&nbsp;</h2>



<h3 class="wp-block-heading">Mobile Optimization&nbsp;</h3>



<p class="wp-block-paragraph">It’s not enough to have a decent website — I mean, you should definitely already have one of those, but beyond that, it’s extra important to make it as mobile-friendly as possible. More consumers than ever are accessing the internet through their smartphones, and <a href="https://blog.hubspot.com/marketing/local-seo-stats" target="_blank" rel="noopener">61% of mobile searchers</a> are more likely to contact a local business if they have a mobile-friendly site. <a href="https://blog.hubspot.com/marketing/local-seo-stats" target="_blank" rel="noopener">Eighty-eight percent of searches</a> for local businesses on a mobile device result in either a call or visit to that business within 24 hours.&nbsp;</p>



<h3 class="wp-block-heading">Google Business Profiles&nbsp;</h3>



<p class="wp-block-paragraph">We’ve mentioned this before when discussing <a href="https://edwardsschoen.com/blog/seo/power-of-local-seo-for-small-businesses/" target="_blank" rel="noopener">the power of local SEO</a>, but if you haven’t already set up your Google Business Profile (GBP), you’re missing out on a great tool that is completely free. BrightLocal actually found that in 2025 only <a href="https://www.brightlocal.com/research/smb-marketing-2025/" target="_blank" rel="noopener">35% of small- to medium-sized businesses</a> had claimed their GBP. When you set one up, it allows you to correct any misinformation, add photos and descriptions, select relevant business categories, and ensure your hours and contact information is up to date. This then helps your business to appear in search results and Google Maps.&nbsp;</p>



<h3 class="wp-block-heading">Consistent, Engaging Blogs&nbsp;</h3>



<p class="wp-block-paragraph">Having a blog on your website isn’t a requirement, but it can be a fantastic tool for marketing with little overhead costs. <a href="https://www.hubspot.com/marketing-statistics" target="_blank" rel="noopener">According to marketers</a>, websites, blogs, and SEO are the number one channel for generating a return on investment (ROI), and small businesses in particular are 23% more likely than the average to see an ROI from blog posts. The key, though, isn’t just posting a bunch of random writing. High-quality content posted on a consistent, sustainable schedule goes much further than an avalanche of junk blogs. Focus on content that your audience will find useful, like frequently asked questions, lists and guides, and behind-the-scenes industry information.&nbsp;</p>



<h3 class="wp-block-heading">AI Search Optimization&nbsp;</h3>



<p class="wp-block-paragraph">Google’s integration of AI into their search engine has changed up the SEO game. In order for your website to rank well in search results, you want to use hone your tactics toward things like AI overviews. A lot of it will require building out content that answers common questions centered around the right short- and longtail keyword phrases. If you’re not sure what keywords to target, <a href="https://edwardsschoen.com/contact/" target="_blank" rel="noopener">reach out to EdwardsSchoen</a> and we can help.&nbsp;</p>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img fetchpriority="high" decoding="async" width="1024" height="683" src="https://edwardsschoen.com/wp-content/uploads/2026/10/small-biz-low-cost-marketing-2-1024x683.jpg" alt="A young couple stand side by side at t he counter of their small business, the man with a laptop in front of him as the woman shows him information on her tablet." class="wp-image-33865" style="aspect-ratio:1.4992793575987737;width:696px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/10/small-biz-low-cost-marketing-2-1024x683.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/10/small-biz-low-cost-marketing-2-400x267.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/10/small-biz-low-cost-marketing-2-768x512.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/10/small-biz-low-cost-marketing-2-1536x1024.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/10/small-biz-low-cost-marketing-2-2048x1366.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h2 class="wp-block-heading">Low-Cost Social Media Marketing Ideas&nbsp;</h2>



<h3 class="wp-block-heading">Social Media Presence&nbsp;</h3>



<p class="wp-block-paragraph">Social media remains a very effective way to reach customers; in fact, it is the <a href="https://www.hubspot.com/marketing-statistics" target="_blank" rel="noopener">most preferred product discovery platform</a> for consumers aged 18 to 44. To make the most of it on a small budget, it helps to focus on the one or two platforms where your ideal audience is most active. But you can’t necessarily just post and ghost. You’ll see greater benefits if you engage with the community and the conversation. Reply to comments, answer questions, and connect with relevant groups and accounts.&nbsp;</p>



<h3 class="wp-block-heading">Contests and Giveaways&nbsp;</h3>



<p class="wp-block-paragraph">Hosting a giveaway on your social platforms can be great for increasing visibility and growing your followers. Keep it simple: the prize should be valuable but not bank-breaking, and you should have people who want to enter do one or two simple things, like submit their email or share some of your content. It’s not something you want to do excessively or it will become a gimmick, but used strategically, it can get your profile and your business in front of new people. &nbsp;</p>



<h3 class="wp-block-heading">Micro-Influencers&nbsp;</h3>



<p class="wp-block-paragraph">Micro-influencers are those who either have a niche following or a small platform that’s still growing, usually around 1,000 to 10,000 followers. If you can find these kinds of influencers who have an audience that overlaps with your own, it can be a more affordable way to engage with content creators.&nbsp;</p>



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<h2 class="wp-block-heading">Low-Cost Customer Relationship Marketing Ideas&nbsp;</h2>



<h3 class="wp-block-heading">Utilizing Reviews&nbsp;</h3>



<p class="wp-block-paragraph">When consumers are trying to find a business, <a href="https://www.brightlocal.com/research/local-consumer-review-survey/" target="_blank" rel="noopener">97% of them read online reviews</a>, with 41% of them <em>always</em> checking reviews. If you have quite a few reviews on Google or Facebook or TikTok, that’s free and effective content that you can display on your website, in your email campaigns, and on your social platforms. If you don’t have a lot of reviews, make a point to start asking your customers to write one. You can sweeten the deal by offering a discount or promo code in exchange for an honest review.&nbsp;</p>



<h3 class="wp-block-heading">Referral Programs&nbsp;</h3>



<p class="wp-block-paragraph">Word-of-mouth and referrals are one of the most trusted channels for consumers, with <a href="https://www.investopedia.com/terms/w/word-of-mouth-marketing.asp" target="_blank" rel="noopener">88% of them trusting recommendations</a> from family and friends over regular marketing efforts. Referral programs can be a great, cost-effective way to encourage your customers to spread the word about your business. You can decide what counts as a successful referral, and the reward itself can vary from a free or exclusive product to store credit or unique discount. &nbsp;</p>



<h3 class="wp-block-heading">Customer Loyalty&nbsp;</h3>



<p class="wp-block-paragraph">If you have to make a choice on where to spend your money, time, and resources, investing in your current customers statistically is the better payoff. <a href="https://media.bain.com/Images/BB_Prescription_cutting_costs.pdf" target="_blank" rel="noopener"><em>Frederick Reichheld of Bain &amp; Company</em></a> actually found that a 5% increase in customer retention can produce more than a 25% increase in profit. So, similar to referral programs, consider building out retention programs, whether that means free gifts or bonuses, exclusive discounts for their continued support, or even VIP events that highlight just how much you value them.&nbsp;</p>
</div></div>



<h2 class="wp-block-heading">Low-Cost Content Marketing Ideas&nbsp;</h2>



<h3 class="wp-block-heading">Email Marketing&nbsp;</h3>



<p class="wp-block-paragraph">Social media platforms can come and go, but the one guaranteed avenue for reaching both current and prospective customers is through email marketing. For very little money, you can collect, segment and personalize your audience, staying in contact with the people most likely to engage with your products. That’s why the <a href="https://www.emailmonday.com/email-marketing-roi-statistics/" target="_blank" rel="noopener">ROI on email marketing is almost $40 for every $1 spent</a>. Take the time to craft emails that provide value, though, and don’t just bombard recipients with half a dozen junk messages a week. &nbsp;</p>



<h3 class="wp-block-heading">Workshops and Webinars&nbsp;</h3>



<p class="wp-block-paragraph">Content marketing is a long game that is all about demonstrating brand trust and authority by sharing valuable expertise and information. Hosting a workshop or online webinar about a specific topic inside your industry is a fantastic way to do just that, and it can connect you with new prospective clients and customers as well.&nbsp;</p>



<h3 class="wp-block-heading">Guest Blogs and Appearances&nbsp;</h3>



<p class="wp-block-paragraph">Pitching yourself can be intimidating, but if you’re willing to face down your fear of rejection, it can really pay off. Step one is to find potential third-party platforms in your industry, like podcasts, YouTube channels, or online publications. Reach out to relevant channels and offer to share your own expertise through a guest article, podcast interview, etc. Be specific about your topic and what you want to say, and do your research about the platform’s past posts. You don’t want to drop into their inbox, proposing to discuss a subject that they’ve already covered multiple times.&nbsp;</p>



<div class="wp-block-group secondarybg fullwide"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<h2 class="wp-block-heading">The True Cost of Small Business Advertising</h2>



<p class="wp-block-paragraph">Free and low-cost marketing can be highly effective with the right strategies. Optimizing your website and search engine presence, creating consistent and valuable content, taking advantage of tools like Google Business Profile, and investing in your customer retention and referrals can all contribute to growing your small business without spending a fortune. If you&#8217;re looking for support when it comes to implementing great marketing that meets your goals without busting your budget, <a href="https://edwardsschoen.com/contact/" target="_blank" rel="noopener">reach out to us</a> at EdwardsSchoen so we can discuss the ways we can help your business thrive.</p>
</div></div>



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		<title>Home Services Trends Shaping the Industry in 2026-2027 </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/home-services-trends-shaping-the-industry-in-2026-2027/</link>
		
		<dc:creator><![CDATA[Beth Ashby]]></dc:creator>
		<pubDate>Thu, 08 Oct 2026 17:53:38 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Industry News]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=33779</guid>

					<description><![CDATA[This summer, a couple of different surveys and reports dropped that outlined ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">This summer, a couple of different surveys and reports dropped that outlined both the current outlooks of people working in the home services industry and the potential trends shaping the field. We took a look at both of these publications to distill what each one was saying and what that might mean for home services contractors and businesses moving forward.</p>



<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<h2 class="wp-block-heading">Jobber Survey&nbsp;</h2>



<p class="wp-block-paragraph">Jobber, a platform that supports blue collar workers and businesses, <a href="https://www.getjobber.com/home-service-trends-report/" target="_blank" rel="noopener">surveyed over 1,000 home service business owners</a> across the U.S. to get their thoughts on where the industry is headed. They broke down some of their key findings:&nbsp;</p>



<ul class="wp-block-list">
<li>Three-quarters of them expect revenue to grow by the end of 2026, and one in 5 of them predict a significant jump</li>



<li>Same-day response is expected by over 70% of customers, with more than half expecting a response within the hour</li>



<li>The three aspects most critical to customer satisfaction are workmanship (69%), clear communication (32%), and professionalism (31%)</li>



<li>59% of lead volume is driven by referrals, followed by digital channels like Google (20%), Facebook (32%), and Local Services Ads (LSAs) (19%)</li>



<li>More than half of businesses now use AI for quoting, invoicing, and emails, with HVAC, plumbing, and roofing leading adoption </li>
</ul>
</div></div>



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<h2 class="wp-block-heading">Service Nation Report&nbsp;</h2>



<p class="wp-block-paragraph">Let&#8217;s also take a look at the report, <a href="https://cdn.liteframecms.com/service-nation/2026-Service-Nation-Trend-Report-Download.pdf" target="_blank" rel="noopener">Ready for What&#8217;s Next? 7 Trends Driving Contractor Growth in 2026</a>, put together by Service Nation. While not everyone in the trades is a contractor, the ripples affecting them will impact everyone working in the industry.&nbsp;&nbsp;</p>
</div></div>



<h3 class="wp-block-heading">AI Adoption&nbsp;</h3>



<p class="wp-block-paragraph">Starting where the previous section ended, we&#8217;re talking about the adoption and integration of AI tools and services. A chatbot can&#8217;t physically fix a pipe or install a heating system, but there are other ways that the industry is utilizing it. Contractors, technicians, and home service businesses are integrating AI to help with scheduling, quotes,&nbsp;resource planning,&nbsp;and customer communication. In areas like HVAC, AI-powered diagnostic tools are also boosting efficiency by helping technicians troubleshoot more quickly.&nbsp;</p>



<h3 class="wp-block-heading">Labor and Hiring&nbsp;</h3>



<p class="wp-block-paragraph">The skilled trades as a whole are&nbsp;facing an uphill battle when it comes to filling open positions.&nbsp;The construction industry&nbsp;alone is projected&nbsp;to need to hire 349,000 workers to meet current demand, and this could only get worse as the large Baby Boomer population continues to retire. Beyond investing in programs that introduce younger people to the trades, contractors and companies are also looking into more support services, like additional&nbsp;training and job growth opportunities to improve retention.&nbsp;</p>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img decoding="async" width="1024" height="683" src="https://edwardsschoen.com/wp-content/uploads/2026/10/home-services-trends-2026-2-1024x683.jpg" alt="A young, smiling male plumber stands in a kitchen, holding up a clipboard for his smiling female client." class="wp-image-33782" style="aspect-ratio:1.4992793575987737;width:619px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/10/home-services-trends-2026-2-1024x683.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/10/home-services-trends-2026-2-400x267.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/10/home-services-trends-2026-2-768x512.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/10/home-services-trends-2026-2-1536x1024.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/10/home-services-trends-2026-2-2048x1365.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h3 class="wp-block-heading">Customer Expectations&nbsp;</h3>



<p class="wp-block-paragraph">The ways that clients and homeowners are choosing their home services providers centers around two things in 2026: how quickly they respond and how professional and trustworthy they are.&nbsp;According to <a href="https://www.housecallpro.com/wp-content/uploads/2025/12/120425-Customer-Service-Report.pdf" target="_blank" rel="noopener">a survey from Housecall Pro</a>, 97% of homeowners say response speed and transparent pricing influence who they hire. Additionally, per the 2026 <a href="https://www.brightlocal.com/research/local-consumer-review-survey/" target="_blank" rel="noopener">Local Consumer Review Survey</a>, 97% of consumers read reviews of local businesses as a vital part of their decision making.&nbsp;</p>



<h3 class="wp-block-heading">Systemizing Operations&nbsp;</h3>



<p class="wp-block-paragraph">In the Service Nation report, they point out that chaos does not make for a good foundation and can inhibit a business&#8217;s ability to grow and scale. Everything from dispatch to customer management to scheduling and follow-up communication&nbsp;needs to be made into a system that is easy and effective for contractors, clients, and technicians. Finances, processes, sales, invoicing—all of it should be documented so it&#8217;s easier for new hires to get trained and up to speed.&nbsp;</p>



<h3 class="wp-block-heading">Marketing Presence&nbsp;</h3>



<p class="wp-block-paragraph">While referrals are still one of the biggest drivers of leads, your online marketing presence remains extremely important.&nbsp;For home services contractors and businesses, because so many of them are local, the ones seeing the most success are those who are focused on honing&nbsp;their Google Business Profiles, investing in their customer retention and communication, and generating reviews. Your online presence needs to be optimized&nbsp;for the people who are searching on their mobile phones and/or by using voice search and AI search functions.&nbsp;</p>



<h3 class="wp-block-heading">Economic&nbsp;Headwinds&nbsp;</h3>



<p class="wp-block-paragraph">Any kind of investment or upgrade requires money and resources, both of which can be a struggle in the current economic landscape. Businesses and contractors operating on thin margins are facing greater challenges due to higher inflation, industry transformations, and potential rises in employee turnover. Pivotal decisions will have to be made on where&nbsp;any available budget would be best spent, potentially impacting staffing and workloads.&nbsp;</p>



<h3 class="wp-block-heading">Sustainability&nbsp;</h3>



<p class="wp-block-paragraph">The conversation around climate change and sustainability continues to grow and get louder, and it&#8217;s&nbsp;causing a shift in customer expectations. More and more homeowners are looking to engage with companies that prioritize eco-friendly services and practices. Younger generations in particular are more prone to make value-based decisions, choosing to spend their money at businesses that align with their&nbsp;own priorities even if it sometimes means choosing a more expensive service.&nbsp;</p>



<h3 class="wp-block-heading">Trade-Specific Expectations&nbsp;</h3>



<p class="wp-block-paragraph">The <a href="https://cdn.liteframecms.com/service-nation/2026-Service-Nation-Trend-Report-Download.pdf" target="_blank" rel="noopener">Service Nation report</a>&nbsp;also breaks down some trade-specific trends that they&#8217;re noticing:&nbsp;</p>



<ul class="wp-block-list">
<li><strong>HVAC</strong> is seeing a shift to an emphasis on maintenance plans versus one-time replacements. High-efficiency HVAC systems like heat pumps are becoming more and more popular.</li>



<li><strong>Plumbing</strong> is seeing a rise in repair work as aging systems need repairs and upgrades. Additionally, more plumbing businesses are moving to flat-rate, options-based pricing for better clarity for customers.</li>



<li>For <strong>electricians</strong>, demand is growing for electric vehicle chargers, solar panels, battery systems, and smart panels. Safety and compliance standards are also rising, with a higher bar being set for code enforcement and permits. </li>
</ul>



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<h2 class="wp-block-heading">Understanding the Shape of Home Services&nbsp;</h2>



<p class="wp-block-paragraph">For home services companies, contractors, and technicians, staying ahead of the curve is vital. Knowing the current and growing trends that are affecting the industry can mean the difference between staying afloat or finding yourself in the red. That can be a struggle when you&#8217;re already juggling all of the responsibilities that come with operating in home services, which is why partners like EdwardsSchoen are so important. If you&#8217;re looking for support when it comes to navigating the shifts in the home services market, <a href="https://edwardsschoen.com/contact/" target="_blank" rel="noopener">reach out to us</a> so we can discuss the ways we can help your individual business thrive.</p>
</div></div>



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		<title>Get Your Paid Social Campaigns Back on Track for 2027</title>
		<link>https://edwardsschoen.com/blog/digital-marketing/get-your-paid-social-campaigns-back-on-track-for-2027/</link>
		
		<dc:creator><![CDATA[Allen Harkleroad]]></dc:creator>
		<pubDate>Thu, 01 Oct 2026 21:22:18 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Paid Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=33758</guid>

					<description><![CDATA[The only constant in social media is change. One platform rises to ...]]></description>
										<content:encoded><![CDATA[
<div class="wp-block-group extrawide dkgrayback negativetop"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<p class="wp-block-paragraph">The only constant in social media is change. One platform rises to prominence, only to be replaced a few years later. Hashtags drive visibility and discoverability until the rules shift and now they don&#8217;t. Static images with long captions are effective—wait, no, now it&#8217;s short-form video—wait, <em>no</em>, it&#8217;s aesthetically designed carousels.&nbsp;</p>



<p class="wp-block-paragraph">Sitting down to plan your social media advertising can feel like trying to hit a moving target, so it&#8217;s high time for us to <a href="https://edwardsschoen.com/blog/social-media/get-your-paid-social-campaigns-back-on-the-right-track/" target="_blank" rel="noopener">take a fresh look at the paid social landscape</a> and figure out what moves you should make before the start of 2027.&nbsp;</p>
</div></div>



<h2 class="wp-block-heading">Segmenting and Targeting&nbsp;</h2>



<p class="wp-block-paragraph">We&#8217;re going to start from the assumption that you&#8217;ve already defined your goals and objectives—whether it&#8217;s brand awareness, lead generation, etc. If you haven&#8217;t, bookmark your spot here and go do that before reading on. Once you have, you&#8217;re ready to talk about audience segmentation, personalization, and targeting.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">You&#8217;re likely already doing this to some degree—we definitely talk about <a href="https://edwardsschoen.com/?s=personalization" target="_blank" rel="noopener">personalization</a> all the time—but the number of tools and strategies has grown, many of which are paired with AI to make it easier than ever. Take a look at what types of information and insight you&#8217;re collecting about your audience, analyze it, and tailor your paid social content to speak more directly to each segment.&nbsp;</p>



<h3 class="wp-block-heading">Retargeting&nbsp;</h3>



<p class="wp-block-paragraph">Users who have already expressed interest in you and your brand are more likely to be receptive to your messaging and more likely to turn into conversions. Make sure when you&#8217;re managing audience segmentation that you build retargeting audiences into it.&nbsp;</p>



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<h2 class="wp-block-heading">Customizing Platforms&nbsp;</h2>



<p class="wp-block-paragraph">There are a lot of different platforms out there, but not all of them will be a good fit for your brand and your business. Trying to be everywhere at once might end up being a waste of budget if your audience is on Facebook and YouTube, but not really active or engaged on TikTok. It&#8217;s better to focus on one or two social sites that produce results.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">Each platform also needs different tactics when it comes to content. If you write a professional, thought leader post on LinkedIn, you&#8217;re not likely to see as many benefits cross-posting that same essay to Instagram. Whichever social sites you decide to focus on, make sure you know the types of content that drive views and engagement and don&#8217;t try to make things one-size-fits-all.&nbsp;</p>



<h3 class="wp-block-heading">The Best Time to Post&nbsp;</h3>



<p class="wp-block-paragraph">As popular as this question is, the answer is: it depends. Far more important is setting up a content schedule that is consistent. Social platforms love it when you show up regularly. Your audience is unique, so use analytics to discover when they show up and adjust to that.&nbsp;</p>
</div></div>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img decoding="async" width="1024" height="683" src="https://edwardsschoen.com/wp-content/uploads/2026/10/paid-social-2027-2-1024x683.jpg" alt="A low-angled, close-up photo of two young adults smiling and looking at a smartphone outdoors in an urban environment." class="wp-image-33760" style="aspect-ratio:1.4992793575987737;width:507px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/10/paid-social-2027-2-1024x683.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/10/paid-social-2027-2-400x267.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/10/paid-social-2027-2-768x512.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/10/paid-social-2027-2-1536x1024.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/10/paid-social-2027-2-2048x1366.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h2 class="wp-block-heading">Stopping the Scroll&nbsp;</h2>



<p class="wp-block-paragraph">It&#8217;s the era of the attention economy, and capturing it is one of the biggest challenges in the social media landscape. It&#8217;s so easy for users to quickly scroll past your content, so you need to really invest in compelling, visually eye-catching creative. Think: clean, engaging designs, no clutter; a strong hook; messaging that&#8217;s direct and to-the-point; and a clear call-to-action.&nbsp;</p>



<p class="wp-block-paragraph">Develop multiple versions of your creative assets so you can run A/B comparison tests and collect information about what makes your audience do a double-take.&nbsp;</p>



<h3 class="wp-block-heading">Ad-Supported Streaming&nbsp;</h3>



<p class="wp-block-paragraph">YouTube, Netflix, Disney, Tubi—streaming video currently reigns supreme. Almost all of these companies have ad-supported tiers for customers who can&#8217;t or won&#8217;t pay for premium levels, and many of them offer very sophisticated targeting. It&#8217;s worth it for you to take a look and maybe experiment in this area to see how it helps you reach consumers.&nbsp;</p>



<h2 class="wp-block-heading">Measuring, Adapting and Updating&nbsp;</h2>



<p class="wp-block-paragraph"><em>Measure twice, cut once</em>. Except, in marketing, it&#8217;s more like: measure twice, adjust your tool, try a few cuts, go back and measure again. This is especially true for social media because there&#8217;s such an opportunity there for real-time data gathering, monitoring, and adapting. Many social platforms have their own dashboards to show you engagement and efficacy, which means you can quickly start gleaning insights to inform your ad spend.&nbsp;</p>



<p class="wp-block-paragraph">That&#8217;s where all those different creative versions come in handy for testing because you can get nerdy and granular with it. How does this visual compare to that one; what about this headline versus that headline; which CTA performs better, etc.&nbsp;</p>



<h3 class="wp-block-heading">Chasing Trends&nbsp;</h3>



<p class="wp-block-paragraph">As much as social media shifts constantly, we don&#8217;t advise our partner clients to go out of their way to chase trends either. Most of the time, a viral fad is over before brands are even aware of it, and the high number of views it drives are not necessarily going to result in conversions.&nbsp;</p>



<h2 class="wp-block-heading">Budgeting Smart&nbsp;</h2>



<p class="wp-block-paragraph">The best way to avoid wasting time, energy, and money throwing spaghetti at the social media wall is to start small and focused. Perform tests that target specific platforms, specific audience segments, specific goals, and don&#8217;t invest big numbers until you know something works.&nbsp;&nbsp;</p>



<div class="wp-block-group secondarybg fullwide"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<h2 class="wp-block-heading">Be Strategic With Your Social&nbsp;</h2>



<p class="wp-block-paragraph">The end of 2026 is coming up fast; we need to be ready to start off the new year strong. Taking the time now to assess and reset your paid social campaigns can get you back on the right track and ready for 2027. And if you&#8217;re not sure where to start or what additional optimizations might work for you, EdwardsSchoen is ready to <a href="https://edwardsschoen.com/contact/" target="_blank" rel="noopener">partner with you</a> to make the most of your social strategy.</p>
</div></div>
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		<title>A 2026 Guide to Choosing a Higher Education Marketing Agency </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/a-2026-guide-to-choosing-a-higher-education-marketing-agency/</link>
		
		<dc:creator><![CDATA[Rebecca Gutzmann]]></dc:creator>
		<pubDate>Wed, 23 Sep 2026 11:33:40 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Traditional Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=33762</guid>

					<description><![CDATA[People in the higher education industry work at a different pace. When ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">People in the higher education industry work at a different pace. When summer is winding down, you’re winding up to welcome students and start off a new academic semester. As the year comes to a close, you’re working to have your faculty and classrooms ready to hit the ground running as soon as the holidays are over. The to-do- list is long, and time is a precious commodity.&nbsp;&nbsp;</p>



<h2 class="wp-block-heading">Why You Need a Digital Marketing Agency in Higher Education&nbsp;</h2>



<p class="wp-block-paragraph">Because running a higher education organization can be so consuming, it can be difficult to find time to think about advertising, which is why many institutions look to bring on a digital marketing agency. Finding the right marketing partner can help:&nbsp;</p>



<ul class="wp-block-list">
<li>Free up personnel and resources to better focus on the needs of the school and students</li>



<li>Increase leads and enrollment by better targeting the students who truly fit the school’s culture</li>



<li>Take advantage of the full slate of digital marketing tools out there without having to spend the time and resources</li>



<li>Stay competitive within the dynamic landscape of higher education </li>
</ul>



<p class="wp-block-paragraph">Keyword here being: the <em>right</em> marketing partner. There are a lot of digital marketing agencies out there, but not all of them have the in-depth knowledge of the higher education industry necessary to be truly effective. Schools and colleges need an agency that understands the unique challenges and goals of education marketing, that can balance student demographics, program and educational branding, and enrollment outcomes.&nbsp;</p>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="706" src="https://edwardsschoen.com/wp-content/uploads/2026/10/choosing-a-higher-ed-agency-2-1024x706.jpg" alt="A photo of a smiling teacher at the front of a college science classroom, holding a DNA model, while blurred students in the foreground raise their hands. " class="wp-image-33764" style="width:622px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/10/choosing-a-higher-ed-agency-2-1024x706.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/10/choosing-a-higher-ed-agency-2-400x276.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/10/choosing-a-higher-ed-agency-2-768x529.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/10/choosing-a-higher-ed-agency-2-1536x1059.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/10/choosing-a-higher-ed-agency-2-2048x1411.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h2 class="wp-block-heading">7 Things to Consider When Picking the Right Higher Education Marketing Agency&nbsp;</h2>



<h3 class="wp-block-heading">What experience does the agency have in the higher education landscape?&nbsp;</h3>



<p class="wp-block-paragraph">You probably expected this to come up pretty early on; obviously, an agency that has worked closely with schools, colleges, and universities in the past will have a wealth of real-life experience to draw from. And the greater the variety of higher education institutions that they’ve worked with, the better. An agency that already recognizes the different approaches required for trade schools versus traditional colleges will be able to move quickly without you having to handhold them through the onboarding process.&nbsp;</p>



<h3 class="wp-block-heading">What are you hoping to see from your agency partner?&nbsp;</h3>



<p class="wp-block-paragraph">There are a lot of different types of agencies out there, and not all of them will be a good match for your particular goals. Take agency size, for example. A large digital marketing agency might have more personnel and resources at their disposal, but may not be able to move as fast or give as much personalized attention depending on their client list. A smaller digital marketing agency might not have the same resource library, but are more likely to be nimble, adaptable, and more personalized to your needs.&nbsp;</p>



<h3 class="wp-block-heading">Is the agency powered by data-driven decision makers?&nbsp;</h3>



<p class="wp-block-paragraph">To be frank: if an education marketing agency isn’t building their strategies and campaigns off data, they’re not worth your time. Your prospective students are generating a constant stream of information about themselves, their preferences, their interests, and their daily lives. Collecting it, analyzing it, and using it as the foundation for marketing is essential, and they should be able to walk you through exactly how they do it.&nbsp;</p>



<div class="wp-block-group extrawide blueback"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<h3 class="wp-block-heading">What is the range of services that they offer?&nbsp;</h3>



<p class="wp-block-paragraph">The best campaigns these days are multichannel or even omnichannel. They’re personalized, coordinated, and consistent across a wide variety of media. Big or small, a higher education marketing firm should understand this and be able to offer services to match, including:&nbsp;</p>



<ul class="wp-block-list">
<li>Website development and management</li>



<li>Content strategy and marketing</li>



<li>Search engine optimization</li>



<li>Paid digital media</li>



<li>Social media management </li>



<li>Reputation management and social listening</li>



<li>Email marketing and retargeting</li>



<li>TV and print media</li>



<li>Consulting </li>
</ul>
</div></div>



<h3 class="wp-block-heading">What is the value they offer for your money?&nbsp;</h3>



<p class="wp-block-paragraph">Depending on the nature of your higher education organization, you might not have a huge marketing budget to offer them. There are agencies out there who can only deliver big returns when they have big money to spend on it. The right digital marketing agency for you will be able to work with what you have, not what they wish you had, and still deliver on your performance goals.&nbsp;</p>



<h3 class="wp-block-heading">What is the agency’s track record?&nbsp;</h3>



<p class="wp-block-paragraph">Every agency will tell you that they’re the best; the right higher education marketing agency will be able to prove it. They’ll be able to show you how they are growing, what their customer retention rate is, what kinds of testimonials they’re receiving from clients. They’ll have examples and case studies on how they’ve delivered for clients that are similar to you, both in industry and in budget. They’ll give you concrete, straightforward answers, not meaningless sales lingo.&nbsp;</p>



<h3 class="wp-block-heading">What level of accountability do they have?&nbsp;</h3>



<p class="wp-block-paragraph">The students at your school have to show up and do the work in order to pass. You should expect the same from your digital marketing partner. A good education marketing firm will be able to communicate the kinds of metrics and benchmarks they’ll use to measure campaign performance and be transparent and accountable throughout the process. You shouldn’t have to guess where your dollars are being spent; you should have that information delivered to you regularly with an A+ level of clarity and detail.&nbsp;</p>



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<h2 class="wp-block-heading">Get More From Your Marketing With EdwardsSchoen&nbsp;</h2>



<p class="wp-block-paragraph">If you’re ready to connect with a digital higher education marketing agency who can be a true partner to your institution, then now is the perfect time to start a conversation with EdwardsSchoen. We combine large agency experience with the nimbleness and accountability of a boutique firm, resulting in a proven track record of results. Learn more <a href="https://edwardsschoen.com/about/" target="_blank" rel="noopener">about us</a> or <a href="https://edwardsschoen.com/contact/" target="_blank" rel="noopener">contact us</a>.</p>
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		<title>How to Market to Existing Customers: 7 Ideas for Small Businesses </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/how-to-market-to-existing-customers-7-ideas-for-small-businesses/</link>
		
		<dc:creator><![CDATA[Rebecca Gutzmann]]></dc:creator>
		<pubDate>Mon, 24 Aug 2026 14:09:00 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=33136</guid>

					<description><![CDATA[The idea that connecting with your existing customers is more valuable than ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">The idea that connecting with your existing customers is more valuable than just trying to collect new ones is something we all kind of inherently know&nbsp;even if we&nbsp;don’t&nbsp;have the exact numbers behind it.&nbsp;But for a lot of small businesses who&nbsp;have to&nbsp;make the most out of every dollar in their marketing campaigns, it can be difficult&nbsp;to find effective, budget-friendly ways of reaching this segment. There are some tactics, though, that can make a difference without breaking the bank.&nbsp;</p>



<h2 class="wp-block-heading">Why Market to Existing Customers&nbsp;</h2>



<p class="wp-block-paragraph"><a href="https://growth.airship.com/rs/313-QPJ-195/images/digital_index_loyal_shoppers_report.pdf?version=0" target="_blank" rel="noreferrer noopener">The ROI from Marketing to Existing Online Customers</a>, part of the Adobe® Digital Index Report,&nbsp;broke down some&nbsp;of the numbers behind marketing to existing customers:&nbsp;</p>



<ul class="wp-block-list">
<li>In the U.S., 40% of revenue comes from returning or repeat purchasers, who&nbsp;represent&nbsp;only 8% of all visitors</li>



<li>Marketers in the U.S.&nbsp;must bring in 5 shoppers to equal the revenue of 1 repeat purchaser</li>



<li>Repeat purchasers account for even more revenue during the holiday season and times of slow economic growth&nbsp;</li>
</ul>



<p class="has-text-align-left wp-block-paragraph">In the report, they note that a much smaller percentage of digital marketing budgets are suited for marketing to&nbsp;returning&nbsp;and repeat purchasers.</p>



<p class="has-text-align-center extrawide blueback wp-block-paragraph"><em>The average retailer spends more than US$20 million annually on interactive marketing to persuade prospects to visit its websites, explore its product offerings, and make purchases.&nbsp;Because only a small fraction (approximately 1%, See Table 6) of these prospects actually&nbsp;purchase, retail marketers spend the bulk of their digital ad budgets&nbsp;acquiring&nbsp;new visitors.&nbsp;(page 3)</em>&nbsp;</p>



<p class="wp-block-paragraph">In contrast to new customers only seeing conversion rates of 1%, returning&nbsp;and repeat purchasers have conversion rates that are five and nine times higher, respectively.&nbsp;</p>



<h2 class="wp-block-heading">How Your Small Business Can Market to Existing Customers&nbsp;</h2>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="667" src="https://edwardsschoen.com/wp-content/uploads/2026/08/small-biz-customer-marketing-2-1024x667.jpg" alt="An image of a wooden table with a cup of coffee and orange pen next to a small chalkboard. On the chalkboard is a graphic stylized to look like it was made with chalk. Dangling light bulbs and gears from the edges around the words “It’s All About Relationships.”" class="wp-image-33138" style="aspect-ratio:1.5352402934630287;width:642px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/08/small-biz-customer-marketing-2-1024x667.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/08/small-biz-customer-marketing-2-400x261.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/08/small-biz-customer-marketing-2-768x501.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/08/small-biz-customer-marketing-2-1536x1001.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/08/small-biz-customer-marketing-2-2048x1335.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h3 class="wp-block-heading">Start With Understanding Your Customers&nbsp;</h3>



<p class="wp-block-paragraph">You&nbsp;can’t&nbsp;market to&nbsp;people you know nothing about, so your first step is collecting&nbsp;the data you have on your existing customers and clients&nbsp;in order to&nbsp;create a better understanding of who they are. Not just age, gender,&nbsp;and income, but also their purchasing&nbsp;and shopping behaviors, what you can discern about their lifestyles and motivations, and what they might have in common.&nbsp;All of&nbsp;these aspects can help inform&nbsp;the&nbsp;rest of your tactics.&nbsp;</p>



<h3 class="wp-block-heading">Follow Up Post-Sale and Ask for Feedback&nbsp;</h3>



<p class="wp-block-paragraph">One of the best ways&nbsp;to start a customer relationship&nbsp;is to follow up with them after the&nbsp;initial&nbsp;sale after a week or two to check in with how they are&nbsp;feeling about their purchase.&nbsp;Ask for and engage with their opinions and feedback&nbsp;and use it to inform next steps and changes.&nbsp;If these customers can see that their answers are really being listened to, that can be a huge&nbsp;component&nbsp;of building brand trust. Come back to these returning customers&nbsp;to get input on new products and&nbsp;services, and&nbsp;encourage them to leave honest reviews.&nbsp;</p>



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<p class="has-text-align-left wp-block-paragraph"><strong>Want to stay up to date with the news and resources from EdwardsSchoen?</strong><br>Sign up for our monthly newsletter to stay in the know!</p>
</div>



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<h3 class="wp-block-heading">Create Highly Focused Content&nbsp;</h3>



<p class="wp-block-paragraph">Your existing customers&nbsp;can and should&nbsp;drive a targeted content strategy. From their data, their behavior, and their feedback, you may find that there are reoccurring questions and topics that come up&nbsp;time and again. You can&nbsp;leverage&nbsp;those trends to drive&nbsp;a campaign of blogs, social media posts, articles, and&nbsp;potentially third-party&nbsp;link building.&nbsp;</p>



<h3 class="wp-block-heading">Set Up Customer Loyalty Programs&nbsp;</h3>



<p class="wp-block-paragraph">Everyone loves getting something extra, which is why customer loyalty programs are popular.&nbsp;The type of loyalty program varies from business to business, but it can involve tactics like:&nbsp;</p>



<ul class="wp-block-list">
<li>Stacking small rewards that eventually add up to larger ones</li>



<li>Tie purchases to shared values by linking a percentage of their purchases to&nbsp;particular charities</li>



<li>Offer exclusive discounts and freebies for multiple purchases or&nbsp;particular products&nbsp;</li>
</ul>



<p class="wp-block-paragraph">Keep the process simple and easy to use so that&nbsp;it’s&nbsp;easy for your customers to sign up and&nbsp;participate.&nbsp;</p>



<h3 class="wp-block-heading">Set Up&nbsp;Personalized Communications and Recommendations&nbsp;</h3>



<p class="wp-block-paragraph">The data you gather on your customers should directly influence your communications with them,&nbsp;particularly with email marketing campaigns.&nbsp;<a href="https://edwardsschoen.com/blog/digital-marketing/building-an-email-list-for-small-businesses-a-2026-how-to-guide/" target="_blank" rel="noreferrer noopener">We’ve discussed before</a>&nbsp;how&nbsp;important it is for small businesses to personalize their email lists, and&nbsp;it’s&nbsp;an extremely effective tool for staying connected to your customers. Based on their&nbsp;shopping behaviors and purchases, you can&nbsp;keep them in the loop on new developments,&nbsp;offer them recommendations that&nbsp;align with their needs and interests, and even call out and celebrate their special days, like birthdays, so they feel understood and seen.&nbsp;</p>



<h3 class="wp-block-heading">Host Customer Appreciation Days or Other Events&nbsp;</h3>



<p class="wp-block-paragraph">This one might be a little more costly or resource-dependent than other tactics on this&nbsp;list, but&nbsp;hosting a special live event can work on multiple levels. Customer appreciation events can help&nbsp;demonstrate&nbsp;how much&nbsp;you value your clients and build brand reputation and loyalty, but it can also serve as a launchpad for new products,&nbsp;additional&nbsp;sales, and feedback&nbsp;collection.&nbsp;&nbsp;</p>



<h3 class="wp-block-heading">Run a Reactivation Campaign&nbsp;</h3>



<p class="wp-block-paragraph">If you&nbsp;haven’t&nbsp;already been&nbsp;maintaining&nbsp;a connection with your existing customers and/or if&nbsp;you’ve&nbsp;had customers who have fallen away, a reactivation campaign&nbsp;can bring a new infusion of energy into your marketing. This often looks like a series of emails with messaging tailored explicitly to people who previously connected with your brand&nbsp;but&nbsp;have ghosted&nbsp;your&nbsp;communications in recent months.&nbsp;If you can re-engage even a handful of these customers, it can pay off quicker and more effectively than trying to get customers who are&nbsp;brand-new.&nbsp;</p>



<div class="wp-block-group secondarybg fullwide"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<h2 class="wp-block-heading">Keeping the Customer Connections&nbsp;</h2>



<p class="wp-block-paragraph">Marketing to your existing customers can be one of the best uses&nbsp;of&nbsp;your&nbsp;budget, time, and resources.&nbsp;For any small business owner who is looking for guidance on building marketing campaigns that will&nbsp;keep their clients and customers engaged, connecting&nbsp;with&nbsp;a digital marketing&nbsp;partner&nbsp;can be invaluable. If&nbsp;you’re&nbsp;interested in&nbsp;getting started,&nbsp;<a href="https://edwardsschoen.com/contact/" target="_blank" rel="noreferrer noopener">contact us at EdwardsSchoen</a>, and&nbsp;we’d&nbsp;be happy to discuss&nbsp;your needs and how the right media marketing mix can meet them.&nbsp;</p>
</div></div>



<p class="wp-block-paragraph"></p>
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		<title>Paid vs. Owned vs. Earned Media: What’s the Difference? </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/paid-vs-owned-vs-earned-media-whats-the-difference/</link>
		
		<dc:creator><![CDATA[Allen Harkleroad]]></dc:creator>
		<pubDate>Wed, 12 Aug 2026 16:51:47 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Paid Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=32714</guid>

					<description><![CDATA[The home services market is unique in some of its advertising challenges ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">The home services market is unique in some of its advertising challenges and needs. Encompassing everything from plumbing and HVAC to cleaning and pest control to roofing and remodeling, these are businesses that&nbsp;require&nbsp;drive and urgency because no&nbsp;&nbsp;</p>



<h2 class="wp-block-heading">What Is Paid Media?&nbsp;</h2>



<p class="wp-block-paragraph">Paid media is exactly what it says on the tin:&nbsp;it’s&nbsp;the ads, posts, and marketing that you pay for&nbsp;in order to&nbsp;get it to your ideal customers. Unlike traditional advertising,&nbsp;it’s&nbsp;aimed at boosting&nbsp;brand reputation and visibility and not just about selling a particular product or service.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">Paid media includes things like:&nbsp;</p>



<ul class="wp-block-list">
<li>Paid search&nbsp;and pay-per-click</li>



<li>Social media ads</li>



<li>Sponsored podcast ads</li>



<li>TV and radio advertising</li>



<li>Ads for YouTube and streaming platforms</li>



<li>Online display ads and banners</li>



<li>Direct mail&nbsp;</li>
</ul>



<p class="wp-block-paragraph">The&nbsp;benefits of paid media are that it can be implemented and scaled up quickly and targeted to specific demographics.&nbsp;It’s&nbsp;an especially effective way to reach customers who might already be&nbsp;interested in or&nbsp;actively searching for you.&nbsp;</p>



<p class="wp-block-paragraph">The biggest challenge with paid media is that it relies on you having the budget to keep it going, whether&nbsp;it’s&nbsp;for Google AdSense&nbsp;or an ad spot during the local news&nbsp;or a paid&nbsp;YouTube&nbsp;sponsorship.&nbsp;</p>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="540" src="https://edwardsschoen.com/wp-content/uploads/2026/08/paidownedmedia2-scaled-e1786553206235-1024x540.jpg" alt="Excited girl films herself while opening a package at home. The influencer shares her first impressions of what's inside during a sponsored social media haul." class="wp-image-32717" style="aspect-ratio:1.8963222315460517;width:686px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/08/paidownedmedia2-scaled-e1786553206235-1024x540.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/08/paidownedmedia2-scaled-e1786553206235-400x211.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/08/paidownedmedia2-scaled-e1786553206235-768x405.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/08/paidownedmedia2-scaled-e1786553206235-1536x810.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/08/paidownedmedia2-scaled-e1786553206235-2048x1080.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h2 class="wp-block-heading">What Is Owned Media?&nbsp;</h2>



<p class="wp-block-paragraph">Owned media&nbsp;is the advertising and content you produce and share on your own website, socials, and audience.&nbsp;It’s&nbsp;the long-term&nbsp;strategy for&nbsp;establishing&nbsp;your brand image and building authority in your industry.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">Owned media includes things like:&nbsp;</p>



<ul class="wp-block-list">
<li>Your website</li>



<li>Blogs and articles</li>



<li>Whitepapers and&nbsp;ebooks</li>



<li>Brochures</li>



<li>Your social media accounts</li>



<li>Email newsletters and subscriber lists&nbsp;</li>
</ul>



<p class="wp-block-paragraph">The benefits of owned media&nbsp;are right there in the name—it&#8217;s&nbsp;owned,&nbsp;it’s&nbsp;yours. You have control of&nbsp;what’s&nbsp;being posted and the messages&nbsp;and values&nbsp;you’re&nbsp;portraying to&nbsp;consumers.&nbsp;It also&nbsp;doesn’t&nbsp;incur the same costs as paid media.&nbsp;</p>



<p class="wp-block-paragraph">The biggest challenge of owned media is that your own website and platforms&nbsp;likely won’t&nbsp;have the same reach, so there is less chance for discoverability&nbsp;for brand-new consumers who&nbsp;aren’t&nbsp;familiar with you.&nbsp;</p>



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<h2 class="wp-block-heading">What Is Earned Media?&nbsp;</h2>



<p class="wp-block-paragraph">Earned media&nbsp;is different from sponsored spots or&nbsp;paid&nbsp;ad reads; it is,&nbsp;instead,&nbsp;free coverage from an independent third party.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">Earned media includes things like:&nbsp;</p>



<ul class="wp-block-list">
<li>Coverage on news programs or talk shows</li>



<li>Endorsements on podcasts or radio</li>



<li>Social media influencers naming and recommending your brand</li>



<li>Customers naturally sharing and reviewing you online&nbsp;</li>
</ul>



<p class="wp-block-paragraph">The benefits of earned media—sometimes also called user-generated content (UGC)—are that it carries the most credibility and weight with other consumers&nbsp;and can be extraordinarily&nbsp;beneficial to your marketing.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">The&nbsp;biggest&nbsp;challenge with earned media is that you&nbsp;can’t&nbsp;control it;&nbsp;it is entirely organic. It relies on well-crafted public relations&nbsp;and relationship-building,&nbsp;not just with journalists and influencers, but also with your own current customers.&nbsp;</p>



<h2 class="wp-block-heading">Best Practices for Using Paid, Owned and Earned Media&nbsp;</h2>



<p class="wp-block-paragraph">For all the pros and cons&nbsp;of each, the best marketing strategy will&nbsp;utilize&nbsp;a balance of all three of these media types to achieve the best results&nbsp;in your campaign.&nbsp;Your budget, your resources, and your goals&nbsp;all will&nbsp;factor into the overall&nbsp;makeup of&nbsp;your&nbsp;sales funnel.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">When&nbsp;you’re&nbsp;developing your strategy,&nbsp;it’s&nbsp;important to stay flexible so you&nbsp;can adjust and pivot as needed depending on your key performance indicators.&nbsp;It’s&nbsp;okay for these three types of media to interact and overlap; they should work together.&nbsp;&nbsp;</p>



<div class="wp-block-group extrawide blueback"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<p class="wp-block-paragraph"><strong>Use paid media when&#8230;</strong>&nbsp;</p>



<ul class="wp-block-list">
<li>You have space in your budget and a clear idea of where it will best be spent.&nbsp;Throwing money&nbsp;around randomly will be a waste.</li>



<li>You need instant visibility and to drive more awareness at the top of the sales funnel.&nbsp;</li>
</ul>



<p class="wp-block-paragraph">Utilize tools like&nbsp;Google Trends, Looker Studio, Microsoft Clarity, and the Ads Managers and Ads Libraries offered by Google, Meta, and&nbsp;Tiktok.&nbsp;Measure the effectiveness of your paid media through metrics like click-thru rate, cost-per-click, return on ad spend,&nbsp;reach and impressions, and cost per acquisition.&nbsp;</p>



<p class="wp-block-paragraph"><strong>Use owned media when&#8230;</strong>&nbsp;</p>



<ul class="wp-block-list">
<li>Your primary concern is control over not just what message you want to convey, but where it appears.</li>



<li>You have the time to commit to&nbsp;consistent, long-term messaging that builds and supports the middle of the funnel.&nbsp;</li>
</ul>



<p class="wp-block-paragraph">Utilize tools that offer detailed data on content and social media performance&nbsp;and website heatmapping, as well as&nbsp;solid email marketing and customer relationship management&nbsp;platforms.&nbsp;Measure the effectiveness of owned media through metrics like website traffic, bounce rate and time on page,&nbsp;search engine performance, email open and click-thru rates, and social engagement.&nbsp;</p>



<p class="wp-block-paragraph"><strong>Use earned media when&#8230;</strong>&nbsp;</p>



<ul class="wp-block-list">
<li>You have the personnel resources to invest in&nbsp;strategic public relations outreach, content creation, and relationship building.</li>



<li>Your&nbsp;top priority is supporting the bottom of the sales funnel by building trust and authority.&nbsp;</li>
</ul>
</div></div>



<p class="wp-block-paragraph">Earned media is difficult to track, but there are tools like&nbsp;Brandwatch&nbsp;that offer media monitoring and reporting, plus Google Alerts, which alert you of media coverage for free. Measure the effectiveness of earned media through metrics like third-party backlinks, quality press mentions, social shares and mentions, influencer shoutouts, and reviews.&nbsp;</p>



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<h2 class="wp-block-heading">Create a Better Media Balance&nbsp;</h2>



<p class="wp-block-paragraph">There is space for all these different media aspects in everyone’s marketing campaign; the trick is creating a&nbsp;balanced strategy that&nbsp;delivers on&nbsp;your goals. If&nbsp;you’re&nbsp;not sure where or how to begin,&nbsp;connecting with a digital marketing partner can be invaluable. If&nbsp;you’re&nbsp;interested in&nbsp;getting started, <a href="https://edwardsschoen.com/contact/" data-type="link" data-id="https://edwardsschoen.com/contact/">contact us at&nbsp;EdwardsSchoen</a>, and&nbsp;we’d&nbsp;be happy to discuss&nbsp;your needs and how the right media marketing mix can meet them.&nbsp;</p>
</div></div>



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		<title>How to Find the Right Digital Marketing Agency for Home Services Contractors </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/how-to-find-the-right-digital-marketing-agency-for-home-services-contractors/</link>
		
		<dc:creator><![CDATA[Beth Ashby]]></dc:creator>
		<pubDate>Fri, 24 Jul 2026 17:20:00 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=31778</guid>

					<description><![CDATA[The home services market is&#160;unique in some of its advertising challenges and ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">The home services market is&nbsp;unique in some of its advertising challenges and needs.&nbsp;Encompassing everything from plumbing and HVAC to cleaning and pest control to roofing and remodeling, these&nbsp;are businesses that&nbsp;require&nbsp;drive and urgency because no bookings on the calendar&nbsp;spells&nbsp;bad news&nbsp;for the bottom line. The right marketing agency can be an essential partner for home services contractors, but how do they go about choosing the right one?&nbsp;</p>



<h2 class="wp-block-heading">What Home Services Contractors Should Look for in a Marketing Agency&nbsp;</h2>



<h3 class="wp-block-heading">Localized&nbsp;Focus&nbsp;</h3>



<p class="wp-block-paragraph">Your home services business has a finite number of people and homes in your service area and&nbsp;likely several&nbsp;competitors around you. It&nbsp;doesn’t&nbsp;necessarily matter what your random search stats are looking like if the customers closest to you&nbsp;aren’t&nbsp;finding you.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">The right home services marketing agency is going to understand that and build strategies around it.&nbsp;They’ll&nbsp;have a detailed plan&nbsp;for location-specific keywords, inclusion in trusted directories,&nbsp;optimizing for&nbsp;that all-important “near me” search, and so on.&nbsp;It’s&nbsp;not just about&nbsp;any old SEO;&nbsp;it’s&nbsp;about&nbsp;targeted, localized search engine rankings that make&nbsp;it to&nbsp;the top.&nbsp;</p>



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<h3 class="wp-block-heading">Budget Efficiency&nbsp;</h3>



<p class="wp-block-paragraph">A&nbsp;local&nbsp;home services business&nbsp;doesn’t&nbsp;always have a high-powered budget to throw at marketing. Their revenue primarily goes to paying technicians and skilled workers, covering material costs, and&nbsp;maintaining&nbsp;or upgrading equipment.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">A good digital marketing agency for home services contractors, therefore, is going to know how to make the most of every available dollar.&nbsp;They’re&nbsp;going to be able to do more with less in areas like paid&nbsp;and social ads, aiming less for volume and more for smart, targeted, well-crafted messages that speak to the people in your area.&nbsp;</p>
</div></div>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="535" src="https://edwardsschoen.com/wp-content/uploads/2026/07/home-services-agency-2-1024x535.jpg" alt="A young woman stands in her kitchen with a plumber who holds out a clipboard, talking her through information on maintenance service and repairs. " class="wp-image-31780" style="aspect-ratio:1.914017131242741;width:567px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/07/home-services-agency-2-1024x535.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/07/home-services-agency-2-400x209.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/07/home-services-agency-2-768x401.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/07/home-services-agency-2-1536x802.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/07/home-services-agency-2-2048x1070.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h3 class="wp-block-heading">Urgency and&nbsp;Seasonality&nbsp;</h3>



<p class="wp-block-paragraph">No one tends to think about their plumbing until an emergency strikes. No one wonders what shape their roof is in until a hailstorm hits. Home services customers are often driven by urgency and/or seasonality&nbsp;and need to&nbsp;make a decision&nbsp;on a quick timeline.&nbsp;</p>



<p class="wp-block-paragraph">This means&nbsp;partnering with a digital marketing agency that understands how to build a different kind of sales funnel, one that very clearly and directly tracks lead sources and streamlines the&nbsp;customer&nbsp;journey. A stressed customer is going to bolt at the first hiccup, so you need a home services marketing team that nows how to automate booking and customer communication.&nbsp;</p>



<h3 class="wp-block-heading">Reviews and Reputation&nbsp;</h3>



<p class="wp-block-paragraph">Authority and trust are key in an industry like home services.&nbsp;<a href="https://www.brightlocal.com/research/local-consumer-review-survey/" target="_blank" rel="noreferrer noopener">97% of consumers</a>&nbsp;read reviews of local&nbsp;businesses, and&nbsp;<a href="https://www.brightlocal.com/research/local-consumer-review-survey/" target="_blank" rel="noreferrer noopener">2 out of 5 consumers</a>&nbsp;read reviews every time they look for a business.&nbsp;And&nbsp;it’s&nbsp;not&nbsp;just about&nbsp;Google, either; the&nbsp;<a href="https://www.brightlocal.com/research/local-consumer-review-survey/" target="_blank" rel="noreferrer noopener">average consumer</a>&nbsp;looks at six different review sites.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph">So&nbsp;any home services marketing agency needs to be comfortable with reputation management strategies. They need to know how to&nbsp;automate communications&nbsp;to&nbsp;current customers that make it easy for them to leave their reviews in multiple places. They need to have response flows ready to&nbsp;respond to both positive and negative feedback quickly and effectively.&nbsp;</p>



<h3 class="wp-block-heading">New Technology&nbsp;</h3>



<p class="wp-block-paragraph">The way internet search functions&nbsp;is&nbsp;changing.&nbsp;<a href="https://www.brightlocal.com/research/local-consumer-review-survey/" target="_blank" rel="noreferrer noopener">AI and voice search</a>&nbsp;are rising in popularity, and&nbsp;more and more&nbsp;people are finding their recommendations for local businesses through platforms like ChatGPT,&nbsp;TikTok, and YouTube.&nbsp;</p>



<p class="wp-block-paragraph">The only constant in digital marketing is&nbsp;change, and the right agency for home services contractors will be able to help your business navigate that. You need&nbsp;marketing teams that stay&nbsp;agile and nimble&nbsp;and ready to learn and adapt quickly.&nbsp;</p>



<div class="wp-block-group secondarybg fullwide"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained">
<h2 class="wp-block-heading">Find a Partner in Home Services&nbsp;</h2>



<p class="wp-block-paragraph">When it comes to marketing for&nbsp;home services, partnering with the right&nbsp;digital&nbsp;agency is&nbsp;essential to booking jobs and growing your business.&nbsp;By understanding&nbsp;your company, your needs, and your local area,&nbsp;you can&nbsp;ask the right questions and&nbsp;ensure that&nbsp;you&nbsp;choose the perfect&nbsp;partner&nbsp;to&nbsp;support&nbsp;your&nbsp;goals.&nbsp;</p>



<p class="wp-block-paragraph">If you’re interested in learning more, you can always contact our <a href="https://edwardsschoen.com/advertising/home-services/" data-type="link" data-id="https://edwardsschoen.com/advertising/home-services/">home services marketing experts</a> at EdwardsSchoen, and we’d be happy to discuss options with you on how to connect with your ideal customers. </p>
</div></div>



<p class="wp-block-paragraph"></p>
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		<title>AI Search Optimization &#8211; Part 3</title>
		<link>https://edwardsschoen.com/blog/digital-marketing/ai-search-optimization-part-3/</link>
		
		<dc:creator><![CDATA[Allen Harkleroad]]></dc:creator>
		<pubDate>Tue, 23 Jun 2026 15:31:35 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=30184</guid>

					<description><![CDATA[Writing Content That AI Systems Can Easily Understand Sorry for the long ...]]></description>
										<content:encoded><![CDATA[
<h2 class="wp-block-heading has-text-align-center">Writing Content That AI Systems Can Easily Understand</h2>



<p class="wp-block-paragraph">Sorry for the long delay in getting out the next article in this series. The end of the school year crept up a little faster than I expected. On with the article!</p>



<p class="wp-block-paragraph">In <a href="/blog/digital-marketing/ai-search-optimization-part-2/">the last post</a> in this series, we looked at how AI search engines find and use website content. The main point was that AI search is not completely separate from the existing search ecosystem. These systems still need to discover, crawl, interpret, and evaluate information before they can use it in an answer.</p>



<p class="wp-block-paragraph">That brings us to the next question: how do you write content that AI systems can easily understand?</p>



<p class="wp-block-paragraph">This is where things can get a little messy. Any time there is a new shift in search, people start looking for hacks. Add this file. Use this exact format. Write this many words. Include this phrase X number of times. But from what we can see so far, writing for AI search is not about writing content that sounds robotic. It is about writing content that is clear, specific, useful, and easy to connect to a broader topic.</p>



<p class="wp-block-paragraph">In other words, the goal is not to trick AI systems into using your content. The goal is to make your content easy to understand, easy to trust, and easy to reference.</p>



<h2 class="wp-block-heading">Clear Content Is Becoming More Important</h2>



<p class="wp-block-paragraph">AI systems are trying to answer questions. To do that well, they need to understand what a page is about, what specific information it provides, and whether that information seems reliable enough to include in a response. That means vague content is at a disadvantage.</p>



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<div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow">
<p class="wp-block-paragraph">A page that says a business offers “comprehensive solutions for today’s evolving needs” does not really say much of anything. A person may skim past that and assume the company knows what it means. An AI system has to work harder to figure out what the page is actually saying.</p>



<p class="wp-block-paragraph">Compare that to a page that clearly states who the service is for, what problem it solves, how the process works, what makes the company qualified, and what someone should expect next. That page gives both users and search systems more to work with.</p>
</div>



<div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow">
<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="683" src="https://edwardsschoen.com/wp-content/uploads/2026/06/clear-content-1024x683.jpg" alt="A person using a magnifying glass to look at a laptop screen" class="wp-image-30240" srcset="https://edwardsschoen.com/wp-content/uploads/2026/06/clear-content-1024x683.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/06/clear-content-400x267.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/06/clear-content-768x512.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/06/clear-content-1536x1025.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/06/clear-content.jpg 1920w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>
</div>



<p class="wp-block-paragraph">This does not mean every page needs to be painfully basic. It means the content should avoid hiding the point.</p>



<h2 class="wp-block-heading">Start With the Question the Page Is Supposed to Answer</h2>



<p class="wp-block-paragraph">One of the simplest ways to make content easier to understand is to be clear about the question or topic the page is addressing.</p>



<p class="wp-block-paragraph">For example, if the topic is “how long does HVAC training take,” the page should answer that question early. It can still include context, details, and related information, but the reader should not have to dig through five paragraphs before getting the basic answer.</p>



<p class="wp-block-paragraph">This matters because AI systems often break larger questions into smaller pieces. A user may ask, “How long does it take to become an HVAC technician and what do you learn in school?” That question may involve training timelines, licensing, hands-on skills, program formats, and career preparation.</p>



<p class="wp-block-paragraph">If your content clearly answers each of those related questions, it becomes easier for the system to understand which part of your page is useful.</p>



<p class="wp-block-paragraph">A good structure might look like this:</p>



<ul class="wp-block-list col2">
<li>A clear answer near the beginning</li>



<li>A section explaining the timeline</li>



<li>A section explaining what affects that timeline</li>



<li>A section explaining what students learn</li>



<li>A section explaining what happens after training</li>



<li>FAQs that answer common follow-up questions</li>
</ul>



<p class="wp-block-paragraph">That kind of structure is not just good for AI. It is good for people.</p>



<h2 class="wp-block-heading">Use Headings Like a Map</h2>



<p class="wp-block-paragraph">Headings have always mattered for readability, but they may matter even more as AI systems try to interpret the structure of a page. A good heading tells the reader what they are about to learn. A weak heading sounds clever but does not give much context.</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
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<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="922" src="https://edwardsschoen.com/wp-content/uploads/2026/06/content-map-1024x922.jpg" alt="Drawing of a treasure map" class="wp-image-30328" srcset="https://edwardsschoen.com/wp-content/uploads/2026/06/content-map-1024x922.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/06/content-map-400x360.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/06/content-map-768x692.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/06/content-map.jpg 1280w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="wp-block-paragraph">For example, a heading like “Getting Started” could apply to almost anything. A heading like “What to Expect During the First Month of Massage Therapy School” is much more specific. It tells the reader and the system what the section is about before anyone reads the full paragraph.</p>



<p class="wp-block-paragraph">This does not mean every heading has to be stuffed with keywords. It just means headings should be useful. They should break the page into logical sections and make the topic easier to follow.</p>



<p class="wp-block-paragraph">A good test is to scan only the headings on a page. If you can understand the flow of the article from the headings alone, the structure is probably in decent shape. If the headings feel generic or disconnected, the content may need to be reorganized.</p>



<p class="wp-block-paragraph">Another aspect to this that is often overlooked is what heading type you’re using. What I mean by that is what you see in the backend. Headings are placed in a hierarchy through a number. These look like h1, h2, h3… and so on.</p>
</div>
</div>



<p class="wp-block-paragraph">Content will generally only have one h1, which you can think of as the main point of the content. Below that, the headings should break down the topics. An h2 breaks down the topics of the h1, and an h3 breaks down an h2.</p>



<p class="wp-block-paragraph">An important thing to remember with the heading tags is that you can jump up the hierarchy, but never down. So h4 followed by an h2 is fine, but an h2 followed by an h4 is not.</p>



<h2 class="wp-block-heading">Be Specific About People, Places, Services, and Topics</h2>



<p class="wp-block-paragraph">AI systems are not just looking at words in isolation. They are trying to understand entities and relationships.</p>



<p class="wp-block-paragraph">That sounds more technical than it really is. An entity could be a school, a program, a city, a service, a credential, a product, a person, or an organization. When content is specific about these things, it gives search systems more context.</p>



<p class="wp-block-paragraph">For example, a page that says, “our program prepares students for healthcare careers” is less specific than a page that says, “our medical assistant program teaches students clinical and administrative skills such as taking vital signs, preparing exam rooms, updating patient records, and supporting physicians in outpatient settings.”</p>



<p class="wp-block-paragraph">The second version gives more detail. It connects the program to real skills, real work settings, and real responsibilities. That makes it more useful to a reader and easier for AI systems to understand.</p>



<p class="wp-block-paragraph">The same applies to local content. If a business serves a specific city or region, the content should explain that naturally. Not by repeating the city name twenty times, but by including useful local context where it belongs.</p>



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<h2 class="wp-block-heading">Add Context That Generic Content Cannot Provide</h2>



<p class="wp-block-paragraph">This is where a lot of AI-focused content strategies go wrong.</p>



<p class="wp-block-paragraph">Because AI tools can generate a decent surface-level article on almost any topic, generic content is becoming less valuable. If your page only says the same basic things that every other page says, there is not much reason for an AI system, a search engine, or a human reader to treat it as especially useful.</p>



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<p class="wp-block-paragraph">The better approach is to add context that is specific to your business, your audience, or your experience.</p>



<p class="wp-block-paragraph">That could include:</p>



<ul class="wp-block-list">
<li>Common questions your sales or admissions team hears</li>



<li>Details from working directly with customers or students</li>



<li>Local market knowledge</li>



<li>Examples from real situations</li>



<li>Clear explanations of your process</li>



<li>Quotes or input from subject matter experts</li>



<li>Original photos, charts, or comparisons</li>



<li>Practical guidance that goes beyond the obvious</li>
</ul>



<p class="wp-block-paragraph">This is one reason I keep coming back to the idea that AI search is not just a content volume game. Publishing more content is not automatically better if the content does not add anything new.</p>
</div>



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<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="600" height="400" src="https://edwardsschoen.com/wp-content/uploads/2025/08/local-purchase.jpg" alt="A customer at a small business making a purchase" class="wp-image-22238" srcset="https://edwardsschoen.com/wp-content/uploads/2025/08/local-purchase.jpg 600w, https://edwardsschoen.com/wp-content/uploads/2025/08/local-purchase-400x267.jpg 400w" sizes="auto, (max-width: 600px) 100vw, 600px" /></figure>
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<h2 class="wp-block-heading">Use Structured Data, But Do Not Treat It Like a Cheat Code</h2>



<p class="wp-block-paragraph">Schema markup and structured data can help search engines better understand the information on a page. For certain types of content, it can clarify things like FAQs, products, events, reviews, courses, organizations, locations, and more.</p>



<p class="wp-block-paragraph">Structured data should support what is already visible on the page. It should not be used to say things that the page itself does not explain. If the content is thin, unclear, or unhelpful, schema is not going to turn it into a strong resource.</p>



<p class="wp-block-paragraph">A good way to think about structured data is that it reinforces clarity. It helps label important information, but the information still needs to be worth labeling.</p>



<p class="wp-block-paragraph">For many businesses, the basics are a good place to start: organization schema, local business information where appropriate, service or program details, FAQs, breadcrumbs, and article markup for blog content. The exact markup depends on the type of site and the type of page, but the principle is the same. Make the important information clear on the page, then use structured data to help search systems interpret it.</p>



<h2 class="wp-block-heading">Connect Individual Pages to a Larger Topic</h2>



<p class="wp-block-paragraph">This is where the next topic in the series starts to come into play. A single well-written page can be useful, but AI systems are often looking for broader signals of expertise. If your site has one isolated article on a topic, that may help. If your site has a connected library of useful content around that topic, that is stronger. This is the basic idea behind topical authority.</p>



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<figure class="aligncenter size-medium"><img loading="lazy" decoding="async" width="299" height="400" src="https://edwardsschoen.com/wp-content/uploads/2026/06/topic-structure-299x400.jpg" alt="A house of cards in a pyramid shape" class="wp-image-30341" srcset="https://edwardsschoen.com/wp-content/uploads/2026/06/topic-structure-299x400.jpg 299w, https://edwardsschoen.com/wp-content/uploads/2026/06/topic-structure-764x1024.jpg 764w, https://edwardsschoen.com/wp-content/uploads/2026/06/topic-structure-768x1029.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/06/topic-structure-1146x1536.jpg 1146w, https://edwardsschoen.com/wp-content/uploads/2026/06/topic-structure.jpg 1280w" sizes="auto, (max-width: 299px) 100vw, 299px" /></figure>
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<p class="wp-block-paragraph">For example, a massage school website should not only have one page that says “become a massage therapist.” It should have content that explains licensing, training timelines, student experience, career paths, clinic practice, different massage settings, skills students learn, and common questions prospective students ask.</p>



<p class="wp-block-paragraph">Each page should have its own purpose, but together they should show that the website understands the topic deeply.</p>



<p class="wp-block-paragraph">This matters for AI search because many AI-generated answers pull together information from multiple angles. A system may need to understand not only the main answer, but also the related subtopics around it. Sites that cover a topic clearly and consistently may give those systems more confidence.</p>
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</div>



<h2 class="wp-block-heading">Do Not Confuse Clarity With Oversimplifying</h2>



<p class="wp-block-paragraph">There is one important caution here. Writing content that AI systems can understand does not mean dumbing everything down. A good page can still be detailed. It can still include nuance. It can still explain exceptions and gray areas. In fact, that is often what makes the content more useful. The key is organization.</p>



<p class="wp-block-paragraph">A page can cover a complex topic as long as the structure helps the reader follow along. Define terms. Use examples. Break long sections into smaller sections. Answer the obvious questions before moving into advanced details. Make the next step clear.</p>



<p class="wp-block-paragraph">That kind of writing works because it respects the reader’s time. It also gives AI systems a cleaner structure to interpret.</p>



<h2 class="wp-block-heading">What This Looks Like in Practice</h2>



<p class="wp-block-paragraph">When reviewing a page for AI readability, I would look for a few basic things:</p>



<ol class="wp-block-list">
<li>Does the page clearly state what it is about?</li>



<li>Does it answer the main question early?</li>



<li>Do the headings explain the structure of the page?</li>



<li>Are important entities, services, locations, and credentials named clearly?</li>



<li>Does the page include information that is specific to the business or audience?</li>



<li>Does it connect to other related pages on the site?</li>



<li>Is the content written for a real person, not just for a search engine?</li>
</ol>



<p class="wp-block-paragraph">That last point is probably the most important. AI systems may change how content is found and summarized, but people are still the audience. The content still needs to be helpful when someone lands on the page.</p>



<h2 class="wp-block-heading">The Bottom Line</h2>



<p class="wp-block-paragraph">Writing content that AI systems can easily understand is not about chasing a brand-new formula. It is about getting better at the things that have always made content useful: clarity, structure, specificity, and trust.</p>



<p class="wp-block-paragraph">The difference now is that vague content has fewer places to hide.</p>



<p class="wp-block-paragraph">If your page is unclear, generic, or disconnected from the rest of your site, it may be harder for both people and AI systems to understand why it should be used. But if your content answers real questions, explains the topic clearly, and fits into a larger body of expertise, it has a better chance of being useful in both traditional search and AI search experiences.</p>



<p class="wp-block-paragraph">That leads naturally into the next topic in this series which will be why topical authority is becoming even more important. Because in AI search, it may not be enough to have one good answer. You may need to show that your site understands the whole conversation around that answer.</p>
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		<title>A Beginner’s Guide to Short-Term vs. Long-Term Marketing Strategies </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/a-beginners-guide-to-short-term-vs-long-term-marketing-strategies/</link>
		
		<dc:creator><![CDATA[Rebecca Gutzmann]]></dc:creator>
		<pubDate>Fri, 19 Jun 2026 20:50:58 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=30245</guid>

					<description><![CDATA[There is a LOT of advice out there about advertising and marketing, ...]]></description>
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<p class="wp-block-paragraph">There is a LOT of advice out there about advertising and marketing, and some of it will apply to&nbsp;you&nbsp;and some of it&nbsp;won’t. The only universal&nbsp;truth is this: you need to have a plan.&nbsp;That’s&nbsp;the only way to be able to go about marketing in a way that is smart, strategic, and driven by results. But a&nbsp;SmartInsights&nbsp;survey from 2025 found that&nbsp;<a href="https://www.smartinsights.com/digital-marketing-strategy/digital-marketing-trends-2025/" target="_blank" rel="noreferrer noopener">42% of businesses</a>&nbsp;are doing digital marketing without having a defined strategy, which is&nbsp;a good way&nbsp;to potentially waste time and resources.&nbsp;</p>



<p class="wp-block-paragraph">If you&nbsp;don’t&nbsp;currently have a digital marketing plan&nbsp;or&nbsp;you have&nbsp;one&nbsp;that’s&nbsp;not working very well,&nbsp;let’s&nbsp;take a look&nbsp;at a big-picture&nbsp;approach to getting started: short-term marketing tactics, long-term marketing tactics, and how to leverage both.&nbsp;</p>
</div></div>



<h2 class="wp-block-heading">What Is Short-Term Marketing?&nbsp;</h2>



<p class="wp-block-paragraph">Short-term marketing&nbsp;is often&nbsp;more appealing because it&nbsp;is focused on delivering quick results on compressed timelines over a&nbsp;few days, a&nbsp;few&nbsp;weeks&nbsp;or a few months.&nbsp;It’s&nbsp;for&nbsp;driving&nbsp;customer action and achieving&nbsp;more&nbsp;immediate goals like:&nbsp;</p>



<ul class="wp-block-list">
<li>Launching a new product or service</li>



<li>Boosting website or landing page traffic</li>



<li>Increasing lead generation</li>



<li>Testing new messaging or engagement strategies</li>



<li>Improving lead conversion</li>



<li>Adding new followers on social media accounts </li>
</ul>



<h2 class="wp-block-heading">Examples of Short-Term Marketing&nbsp;</h2>



<p class="wp-block-paragraph">There are a lot of different tactics you can incorporate&nbsp;as part of your short-term marketing&nbsp;plan.&nbsp;&nbsp;&nbsp;</p>



<h3 class="wp-block-heading">Pay-per-click (PPC)&nbsp;and targeted paid ads&nbsp;</h3>



<p class="wp-block-paragraph">Paid advertising on Google&nbsp;or on social media platforms like LinkedIn and Facebook&nbsp;are a focused way to reach your ideal, targeted audience.&nbsp;&nbsp;</p>



<h3 class="wp-block-heading">Sales,&nbsp;discount, and giveaway&nbsp;promotions&nbsp;</h3>



<p class="wp-block-paragraph">Contests, polls, giveaways, flash sales — everyone loves a great deal. Pushing out a limited-time offer&nbsp;is a great tactic for driving urgency and action.&nbsp;&nbsp;</p>



<h3 class="wp-block-heading">Site&nbsp;optimization&nbsp;</h3>



<p class="wp-block-paragraph">Refreshing your website and landing pages&nbsp;to make it clear and easy for visitors to use can provide quick boosts for leads. Calls&nbsp;to action should be visible and straightforward.&nbsp;</p>



<h3 class="wp-block-heading">Personalized email campaigns&nbsp;</h3>



<p class="wp-block-paragraph">Email marketing already has some of the highest return on investment. A well-designed,&nbsp;personalized&nbsp;automated email sequence can keep potential customers engaged and tip them into action.&nbsp;</p>



<h3 class="wp-block-heading">Media and public relations&nbsp;</h3>



<p class="wp-block-paragraph">Collaborating with local news providers, contributing to industry blogs or publications, and pushing out official press releases can&nbsp;put you in front of new audiences.&nbsp;</p>



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<h2 class="wp-block-heading">What Is Long-Term Marketing?&nbsp;</h2>



<p class="wp-block-paragraph">If short-term marketing is more about driving demand and action, long-term marketing can be seen as more like&nbsp;brand building. It may not be as&nbsp;immediately&nbsp;gratifying as short-term tactics, but it can provide a lot of value when measured&nbsp;over the ensuing years.&nbsp;It’s&nbsp;geared toward delivering on goals like:&nbsp;</p>



<ul class="wp-block-list">
<li>Building your brand and reputation</li>



<li>Boosting your search engine results page ranking</li>



<li>Growing your social media platform</li>



<li>Establishing industry authority and credibility</li>



<li>Creating long-lasting customer loyalty and relationships </li>
</ul>
</div></div>
</div></div>



<h2 class="wp-block-heading">Examples of Long-Term Marketing&nbsp;</h2>



<p class="wp-block-paragraph">It’s&nbsp;kind of un-sexy work, the process of growing an email list. It takes time, working step by step to convince customers and potential customers to sign up, to stay subscribed, to stay&nbsp;&nbsp;</p>



<h3 class="wp-block-heading">Brand voice&nbsp;</h3>



<p class="wp-block-paragraph">Authenticity is important to&nbsp;today’s consumers. They want to interact with companies that they feel like&nbsp;they&nbsp;<em>know</em>,&nbsp;so&nbsp;building&nbsp;your brand and&nbsp;establishing&nbsp;your&nbsp;brand&nbsp;voice&nbsp;is worth the time it takes.&nbsp;</p>



<h3 class="wp-block-heading">Authority and reputation&nbsp;</h3>



<p class="wp-block-paragraph">Webinars, whitepapers, conferences and events, regular&nbsp;articles&nbsp;and insights&nbsp;—&nbsp;all of these go toward&nbsp;establishing&nbsp;your authority and demonstrating real thought leadership in your space and industry.&nbsp;</p>



<h3 class="wp-block-heading">Customer relationships and testimonials&nbsp;</h3>



<p class="wp-block-paragraph">Personalized communication and connection contribute to the slow build and establishment of customer trust, which in turn can result in authentic testimonials.&nbsp;</p>



<h3 class="wp-block-heading">Content marketing&nbsp;</h3>



<p class="wp-block-paragraph">Content is foundational to the user experience, and focusing on consistently creating and posting high-quality, relevant&nbsp;content&nbsp;demonstrates&nbsp;real value and reinforces customer trust.&nbsp;</p>



<h3 class="wp-block-heading">SEO&nbsp;</h3>



<p class="wp-block-paragraph">Building your authority and&nbsp;regularly posting&nbsp;content can contribute to the long-term improvement of your search engine ranking, especially when paired with other SEO tactics like&nbsp;keyphrase&nbsp;research, as well as optimizing site structure and code.&nbsp;</p>


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<figure class="alignright size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="684" src="https://edwardsschoen.com/wp-content/uploads/2026/06/short-term-marketing-1024x684.jpg" alt="Chalkboard-style scribbles and doodles depicting aspects of marketing strategies and surrounding a glowing light blurb. In the blurred background, a marketing team gathers around a desk." class="wp-image-30246" style="aspect-ratio:1.4970873786407768;width:635px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/06/short-term-marketing-1024x684.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/06/short-term-marketing-400x267.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/06/short-term-marketing-768x513.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/06/short-term-marketing-1536x1026.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/06/short-term-marketing-2048x1368.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h2 class="wp-block-heading">How to&nbsp;Leverage&nbsp;Short-Term and Long-Term Marketing Strategies?&nbsp;</h2>



<p class="wp-block-paragraph">You obviously need a combination of both short-term and long-term tactics&nbsp;in order to&nbsp;make the most of your overall&nbsp;digital marketing plan. Putting all your effort into one or the other will not give you the sustainable results you need.&nbsp;Here are some steps you can take to try to ensure&nbsp;you’re&nbsp;effectively balancing both:&nbsp;</p>



<h3 class="wp-block-heading">Know your company’s goals.&nbsp;</h3>



<p class="wp-block-paragraph">Sit down and map out what you want to achieve with your marketing, both immediate and long term.&nbsp;What metrics do you want to see five years from now?&nbsp;Ten years from now?&nbsp;</p>



<h3 class="wp-block-heading">Know your customers.&nbsp;</h3>



<p class="wp-block-paragraph">All the marketing in the world&nbsp;doesn’t&nbsp;matter if&nbsp;it’s&nbsp;being shouted into a void.&nbsp;If you&nbsp;don’t&nbsp;already know where your customers&nbsp;hang out&nbsp;online and how they behave,&nbsp;pause&nbsp;and collect that data before moving forward.&nbsp;</p>



<h3 class="wp-block-heading">Drill down on your available budget&nbsp;and resources.&nbsp;</h3>



<p class="wp-block-paragraph">The cost of putting on an event versus writing regular blog posts is&nbsp;very different.&nbsp;And your team might not have the knowledge or availability to do an event in the first place. Outline which tactics are accessible for you and the approximate costs of each&nbsp;so you can&nbsp;allocate&nbsp;accordingly.&nbsp;</p>



<h3 class="wp-block-heading">Understand how short-term can support long-term.&nbsp;</h3>



<p class="wp-block-paragraph">Try to avoid siloing these two strategies into different areas. Short-term tactics can&nbsp;feed into&nbsp;your&nbsp;long-term&nbsp;efforts. For example: If&nbsp;you’re&nbsp;working toward being seen as a regional leader in your metro area,&nbsp;a short-term tactic like putting on a weekend educational event supports that.&nbsp;</p>



<h3 class="wp-block-heading">Create a digital marketing plan.&nbsp;</h3>



<p class="wp-block-paragraph">Using your understanding of audience, budget, and resources, you can break down each business goal and outline which tactics&nbsp;—&nbsp;both short- and long-term&nbsp;—&nbsp;will be&nbsp;utilized.&nbsp;For example: You want to grow your list of engaged email subscribers, so you plan to use tactics like retargeting disengaged recipients,&nbsp;offering a new lead magnet, doing&nbsp;a social media giveaway. But you also invest in better, more quality content in your&nbsp;emails&nbsp;so current customers have a good reason to stay subscribed.&nbsp;</p>



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<h2 class="wp-block-heading">Partnerships Make It Possible&nbsp;</h2>



<p class="wp-block-paragraph">This hopefully gives you a good foundation to start building or honing a digital marketing plan for your own business or organization. But so many of our clients just&nbsp;don’t&nbsp;have the time to be worrying about things like this when&nbsp;they’d&nbsp;rather be delivering for their own clients and customers. If that sounds like you,&nbsp;you can always contact our marketing experts at&nbsp;EdwardsSchoen, and&nbsp;we’d&nbsp;be happy to work with you on a tactical strategy that meets your needs.&nbsp;</p>
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		<title>Building an Email List for Small Businesses: A 2026 How-to Guide </title>
		<link>https://edwardsschoen.com/blog/digital-marketing/building-an-email-list-for-small-businesses-a-2026-how-to-guide/</link>
		
		<dc:creator><![CDATA[Rebecca Gutzmann]]></dc:creator>
		<pubDate>Wed, 03 Jun 2026 14:42:12 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<guid isPermaLink="false">https://edwardsschoen.com/?p=29621</guid>

					<description><![CDATA[Google search algorithms shift and change. Social media platforms&#160;rise&#160;and fall in popularity. ...]]></description>
										<content:encoded><![CDATA[
<p class="extrawide dkgrayback negativetop wp-block-paragraph">Google search algorithms shift and change. Social media platforms&nbsp;rise&nbsp;and fall in popularity. Discoverability&nbsp;can feel like a mirage, always just out of reach.&nbsp;The only sure way to connect with your audience&nbsp;is&nbsp;through email, but&nbsp;what are the best ways to build, expand, and&nbsp;maintain&nbsp;a&nbsp;robust, quality email list?&nbsp;&nbsp;</p>



<h2 class="wp-block-heading">You Need an Email List and It Needs to Be Verified&nbsp;</h2>



<p class="wp-block-paragraph">It’s&nbsp;kind of un-sexy work, the process of&nbsp;growing&nbsp;an email list. It takes time, working step by step to convince customers and potential customers to sign up, to stay subscribed, to&nbsp;stay engaged. But&nbsp;it’s&nbsp;incredibly important.&nbsp;</p>



<ul class="wp-block-list">
<li><strong>It is both affordable and effective. </strong>Free and low-cost email marketing platforms are widely available for a small business to use, and the return on investment is significant, with <a href="https://www.forbes.com/advisor/business/software/email-marketing-statistics-jun-26/" target="_blank" rel="noreferrer noopener">an average $36-42</a> back for every dollar spent.</li>



<li><strong>It converts at a higher rate. </strong>Forbes found that for B2C email marketing, people are <a href="https://www.forbes.com/advisor/business/software/email-marketing-statistics-jun-26/" target="_blank" rel="noreferrer noopener">three times more likely</a> to make purchases from email marketing than from social media and half of consumers report making purchases from marketing emails at least once a month.</li>



<li><strong>It creates a personal connection.</strong> Personalization is a <a href="https://www.forbes.com/advisor/business/software/email-marketing-statistics-jun-26/" target="_blank" rel="noreferrer noopener">huge advantag</a>e and something that consumers are actively looking for in their marketing. Adding an email recipient’s first name to the subject line of an email can increase open rates by 9.1%, and 80% of people are more likely to make a purchase from a personalized email.</li>



<li><strong>It’s fully within your control</strong>. You can have hundreds of thousands of followers on Instagram or Tiktok, but what happens if that social platform tanks? Or no one on your socials is crossing over to your business? An email list is exclusively yours, made up of engaged customers who opted in to know more. </li>
</ul>



<p class="wp-block-paragraph">That phrase “opted in” is key, both legally and practically.&nbsp;Because a huge&nbsp;list&nbsp;size sounds like the&nbsp;ultimate goal, but you benefit more from a smaller list of quality, verified emails.&nbsp;</p>



<p class="secondarybg fullwide wp-block-paragraph"><strong>What do we mean by verified?&nbsp;</strong>We mean the email addresses you have are valid&nbsp;and&nbsp;deliverable&nbsp;and the recipient has deliberately opted in.&nbsp;Verification filters out spam and bots so you can focus on speaking directly to an engaged audience&nbsp;in ways that connect with them.&nbsp;</p>



<h2 class="wp-block-heading">Don’t Have an Email&nbsp;List Yet? Here’s How to Get Started&nbsp;</h2>



<p class="wp-block-paragraph"><strong>Already have an email list but want ideas on how to expand it? <a href="http://jumptotips">Jump to the next section.</a></strong> </p>



<p class="wp-block-paragraph">If you&nbsp;don’t&nbsp;have an email list and/or newsletter already&nbsp;established,&nbsp;let’s&nbsp;take a quick moment to run through the simple steps to get that going before&nbsp;we move onto growth and maintenance.&nbsp;&nbsp;</p>



<ul class="wp-block-list">
<li><strong>Start by deciding on an email service provider. </strong>There are a lot of options out there — Mailchimp, MailerLite, Omnisend, etc. — with different pricing options depending on how many subscribers you have and what features you’re needing. We highly recommend a plan that lets you set up email automations to make connecting with your audience easier and more seamless.</li>



<li><strong>Begin with your current customer base. </strong>You likely have email addresses and contact information from people you’re currently working with or worked with in the past. Look at all the information you have and try to group (segment) them based on things like their purchasing behavior, past contacts, etc.</li>



<li><strong>Prioritize integrated opt-ins and preference centers. </strong>No one can sign up for an email marketing list that they know nothing about. Make sure you have embedded opt-in forms throughout your website that are easy to find and fill out. Also make sure that recipients can easily find and access links that let them manage their preferences. Some of your customers want to know about everything and others may only want you to contact them about specific information, like giveaways or sales.</li>



<li><strong>Use double opt-in for best results</strong>. This requires anyone who fills out the opt-in form to confirm again that they want to be on your list. It helps to filter out bots and fake accounts, but it also ensures your subscribers are knowingly committing to getting your messages. </li>
</ul>



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<h2 class="wp-block-heading" id="jumptotips">6&nbsp;Tips for Building&nbsp;Your Email List as a Small Business&nbsp;</h2>



<p class="wp-block-paragraph">Okay, so we have the list started. Now, the question is, how to grow it and expand your reach. We have&nbsp;a few tips and best practices.&nbsp;</p>
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<h3 class="wp-block-heading">1.&nbsp;Offer a lead magnet.&nbsp;</h3>



<p class="wp-block-paragraph">People&nbsp;don’t&nbsp;really need more emails in their inboxes, even from a company that they support and might like to hear more from.&nbsp;But if they get something in exchange for subscribing&#8230;well,&nbsp;that’s&nbsp;a different story.&nbsp;</p>



<p class="wp-block-paragraph">A lead magnet is one of the best ways to grab the attention of prospective customers and encourage them to fill out that opt-in form.&nbsp;Put it right there on the form — “Subscribe now and receive ____ straight to your inbox” —&nbsp;so visitors can clearly see it. The lead magnet varies based on you and your business, but it can be things like discount codes, free gifts or shipping, free shipping, exclusive content&nbsp;ebooks&nbsp;or webinars, etc.&nbsp;</p>


<div class="wp-block-image">
<figure class="alignright size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="684" src="https://edwardsschoen.com/wp-content/uploads/2026/06/email-list-building-2-1024x684.jpg" alt="A photo close up on an open laptop on a desk with a coffee cup and notebook. The screen is a blurred rendering of an email inbox with an overlay of an email message icon with a bright red notification dot in the upper corner." class="wp-image-29636" style="aspect-ratio:1.4970873786407768;width:654px;height:auto" srcset="https://edwardsschoen.com/wp-content/uploads/2026/06/email-list-building-2-1024x684.jpg 1024w, https://edwardsschoen.com/wp-content/uploads/2026/06/email-list-building-2-400x267.jpg 400w, https://edwardsschoen.com/wp-content/uploads/2026/06/email-list-building-2-768x513.jpg 768w, https://edwardsschoen.com/wp-content/uploads/2026/06/email-list-building-2-1536x1027.jpg 1536w, https://edwardsschoen.com/wp-content/uploads/2026/06/email-list-building-2-2048x1369.jpg 2048w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
</div>


<h3 class="wp-block-heading">2.&nbsp;Make it mobile-friendly.&nbsp;</h3>



<p class="wp-block-paragraph">This applies both to your opt-in forms and the emails themselves. Per&nbsp;<a href="https://www.statista.com/statistics/277125/share-of-website-traffic-coming-from-mobile-devices/?srsltid=AfmBOopT6ftd9mS9tPA1W5Kza5uRa1bcHvdN5h1mNRAd8CLnDfuWZ3ch" target="_blank" rel="noreferrer noopener">Statista</a>, in the first quarter of 2026, mobile devices, not including tablets, accounted for 52% of global website traffic. Responsive, mobile-ready design sets you up for success.&nbsp;</p>



<h3 class="wp-block-heading">3.&nbsp;Leverage&nbsp;gamification.&nbsp;</h3>



<p class="wp-block-paragraph">There’s&nbsp;a reason why&nbsp;so many people use apps like Duolingo;&nbsp;it’s&nbsp;because&nbsp;they’ve&nbsp;gamified the act of language learning to keep users engaged. Gamification can boost email&nbsp;signups,&nbsp; and&nbsp;there are a lot of&nbsp;different ways&nbsp;to do it. A lot of online retail sites do things like lucky wheels or virtual scratch cards to&nbsp;incentivize&nbsp;visitors to engage and try their luck. A website like Prose, for example, does this by offering a quiz that promises to find your best hair care products—delivered right to your website.&nbsp;</p>



<h3 class="wp-block-heading">4. Host a giveaway.&nbsp;</h3>



<p class="wp-block-paragraph">This one is pretty straightforward.&nbsp;You offer up something valuable for a giveaway and have entrants subscribe to your marketing list as part of the entry. It can be a product or service from your business, but it could also be a gift card or something from another small business that&nbsp;you’ve&nbsp;partnered with.&nbsp;</p>



<h3 class="wp-block-heading">5. Create a referral program.&nbsp;</h3>



<p class="wp-block-paragraph">Word of mouth is the most powerful sales vehicle out there because people are far more likely to trust the opinion of another consumer, especially a friend or family member. Having a referral program that offers your current customers a gift or bonus,&nbsp;maybe a&nbsp;discount, in exchange for&nbsp;referring others to your business is a win-win.&nbsp;</p>



<h3 class="wp-block-heading">6.&nbsp;Ensure you have signup opportunities everywhere.&nbsp;</h3>



<p class="wp-block-paragraph">Wherever your messaging is, there should also be a call-to-action for your newsletter and marketing list. Put it on your social media posts and profiles. Make sure&nbsp;it’s&nbsp;in your Carrd or&nbsp;Linktree. Have a link in your email signature and in every marketing email you sent out. If you have a physical location and/or attend events like trade shows, conferences, and workshops, have&nbsp;an easy way&nbsp;for people to sign up, preferably something like a QR code.&nbsp;</p>



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<h2 class="wp-block-heading">Best Practices for Maintaining Your Email Marketing List&nbsp;&nbsp;</h2>



<p class="wp-block-paragraph">Once you have people signed up, you also need to ensure they stick with you and&nbsp;aren’t&nbsp;clicking on that “unsubscribe” link at the bottom.&nbsp;It’s&nbsp;a combination of keeping them interested, making it consistently worth their while, and avoiding mistakes.&nbsp;</p>
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<ul class="wp-block-list">
<li><strong>Really invest in your content because it will make or break your email marketing.</strong> Remember, your subscribers are busy people who don’t really need more unreads in their inbox. Use subject lines that hook attention and content that is unique, relevant, and adds value.</li>



<li><strong>Always, always personalize.</strong> We mentioned it before, but personalization greatly increases the chances that people will open your email and engage with it. It’s not just about putting their name in there either. It’s about understanding the segments your customers fall into and delivering them content that speaks to their interests.</li>



<li><strong>Keep offering exclusive opportunities. </strong>The lead magnet gets them in the door, but they’ll stick around longer if their subscription to your list regularly gives them access to other freebies. Subscriber-only deals and discounts, premium content like webinars or digital courses — the reward can vary. What matters is that you show how staying subscribed provides value.</li>



<li><strong>Don’t spam.</strong> If someone entrusts you with their email address and opts in to your marketing list, don’t violate that trust by flooding their inbox with nonsense. Each email you send out should be engaging, purposeful, and useful. Too many emails is likely to result in a lot of cancelled subscriptions.</li>



<li><strong>Clean up your email list regularly.</strong> If you’ve followed best practices and have a list of verified email subscribers, you’re hopefully seeing good open and click-thru rates. But even if that’s true now, things change, so you should go through your list on a regular basis, remove duplicate addresses, remove inactive subscribers, and reverify to ensure your emails are getting delivered successfully. </li>
</ul>



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<h2 class="wp-block-heading">Take Control of Your Connections&nbsp;</h2>



<p class="wp-block-paragraph">Small businesses are often limited on budget and resources and need to make the most out of their marketing resources, and our top recommendation for small business owners is often: invest in your email marketing list. For its effectiveness, yes, but also because it gives you the opportunity to build real relationships and connections with your customer base. If you don’t already have an email marketing strategy started or need to expand your current one, the above tips should help you get started. And as always, if you have any questions or are looking for advice, you can always <a href="https://edwardsschoen.com/contact/" data-type="link" data-id="https://edwardsschoen.com/contact/">contact our marketing experts at EdwardsSchoen</a>. </p>
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